Collaborative Intelligence: Designing the Human x AI Workforce for Maximum Value

The question is no longer whether AI will reshape your workforce. It already has. The harder question, and one most organizations have yet to solve is: how do you intentionally design how humans and AI work together to maximize value?

Deloitte’s 2026 Global Human Capital Trends research reveals that while 60% of executives are already using AI in decision-making, only 6% say they are making meaningful progress in designing human-AI interactions. The gap between deploying AI and deriving value from it isn’t a technology problem. It’s a design problem, and it starts with being deliberate about what humans do, what GenAI and Agents do, and how the two operate as a total workforce.

In this facilitated session, Chloë Domergue, a principal in Deloitte Consulting LLP’s Human Capital practice and a leader at the forefront of AI-driven workforce transformation, will introduce Deloitte’s practical frameworks for thinking about human and machine roles, workforce maturity, and the organizational tipping points that help determine where to invest, when to act, and what to build next. This won’t be a conceptual conversation. Participants will work through the framework directly—using it to assess where their organization stands, identify their most critical decision points, and pressure test their assumptions about how they are building for the future. Real-world applications will be woven in throughout, illustrating how leading organizations are moving from AI pilots to always-on, Humans x Machines operating models that compound value over time.

Whether you’re just beginning to integrate AI or agentic, or wrestling with how to scale what’s in motion, this session will leave you with a sharper lens for the decisions that matter most—how to build a workforce, human and machine—that is designed to win.