CED Tech Venture Conference 2017 - Showcase, Demo Room
Sub-sector: Digital Health
Year Founded: 2011. Keona Health pivoted in 2014 and released new
call center platform, Health Desk in 2015.
Keona Health, Inc. (www.keonahealth.com) has developed Health Desk, the only fully integrated platform technology that brings modern customer service operations to both large health systems and physician practices, dramatically improving their patient experience and operational workflow. The current marketplace faces increasingly sophisticated mobile consumers who shoulder healthcare deductibles. Support requests are growing every year and patients are increasingly choosing their providers based on their experience outside the office. Our customer base faces a complex workflow environment with up to 7 different applications being open at the same that are not integrated causing significant inefficiencies for help desk personnel and extended wait times for patients. By utilizing Health Desk our customers get the benefit of having a complete system that integrates with the hospital EMR system, with their clinical and non-clinical protocols and with full phone system integration.
Oakkar Oakkar, CEO
Stephen Dean, COO
Jimmy Kaanapu, CTO
KEY MILESTONES TO DATE
- Advocate Healthcare - the largest health system in Chicago
- Mountain States Health Alliance - health system serving patients in NC, VA and TN
- Chesapeake Urology - the largest growing urology group in the country
- Accolades: Allscripts Open App Challenge Award Patient Triage of the Future - Primary Care Offices of the Future
- Funding: $2.5M
American Underground; Blackstone Entrepreneurs Network (BEN); CED; CED Venture Mentoring Service; Launch Chapel Hill; NC IDEA
Learn more about the CED Tech Venture Conference.